Refund policy

Due to the particularity of the plant, after removing the soil and drying the roots, the leaves of the plant will shrink a little or dry up, the color of the plant will change slightly, the leaves may fall off, etc., these are not eligible for refund or replacement; if If serious damage occurs, such as plant rot, breakage or loss, please send an email to rddsucculents@gmail.com within 48 hours of receiving the goods, and attach pictures or videos. For such problems that occur during transportation, Please contact USPS to make a claim and we will provide necessary assistance.

Our plants have undergone strict quarantine and careful care. We will select more beautiful and healthy plants to send out. I strive to provide customers with the best shopping experience. If you have any questions about the order after signing the order, please send an email to Discuss at rddsucculents@gmail.com.